MONEY & INVOICES 2 min read
Track issued invoices and incoming payments
Record a customer invoice and follow whether its payment has arrived.
Where to goClient or project → Add issued invoice · Receivables
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In this article
Step by step
- Open the relevant client or project and click Add issued invoice.
- Enter the invoice number or title, dates, currency and amounts from the invoice you already issued.
- Attach the existing invoice file when needed. Check the client/project and status, then save.
- Open Receivables and find the invoice using search, the status views or Filters → Client. The overview uses your reporting currency; each row keeps its own currency.
- Inspect a proposed incoming payment and click Confirm payment or Not this one after comparing both records.
- Use Choose a payment, select a bank transaction, then Link this payment. Use Remove link to remove an incorrect connection. Open Original file for the source document and Edit invoice for corrections.
Check payment evidence
Open a receivable and inspect Details & payments. Use Confirm payment or Not this one on a suggestion. Choose a payment opens the bank-payment chooser; select a payment and Link this payment. Tick Installment when appropriate. Remove link removes an incorrect association. More actions → Mark paid (no bank row) records paid status separately from bank evidence.
Recording is different from sending
The Add issued invoice form records an invoice and optional file; it does not email the invoice. You can also use Upload invoices in Receivables for existing issued invoices. Use Edit invoice for corrections. Set aside and Bring back manage review; a possible re-issue may offer Mark void. Search, status views and Filters → Client narrow the list. Match payments retries matching for open invoices.
Check the result
The invoice should appear under the intended client/project and in Receivables. This flow records an issued invoice; it does not email the invoice to the client.
Open the invoice and inspect its incoming payments and any remaining balance. Mark paid (no bank row) records a manual paid status without creating a bank transaction or payment evidence. Add an explanatory note when you use it. A delivered or accepted project does not automatically prove its invoice was paid.
Before you begin
Receivables are invoices issued by your business to customers. GoodCompany subscription invoices belong in Settings → Billing. You need receivable access and the relevant creation or editing permission; linking a project requires a valid project under the selected client.
Labels use the English interface. Available pages and actions depend on your company, plan and permissions.