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ACCOUNT & PRIVACY 2 min read

Change your name, photo, email or password

Update your personal identity without changing the company’s profile.

Where to goSettings → Profile

Reviewed

In this article
  1. Before you start
  2. Update your name or photo
  3. Change your login email
  4. Set or change a password
  5. If saving fails

Before you start

These settings belong to your personal account across companies. They do not change the company’s business profile or the address used on GoodCompany subscription invoices.

Update your name or photo

  1. Open Settings → Profile.
  2. Edit Display name and choose Save name.
  3. Choose Upload photo or Change photo and select a JPEG, PNG, WebP or GIF within the size shown. Use Remove to clear the photo.
  4. Check the saved name and photo before leaving.

Change your login email

  1. In Email, enter New email and the requested current password, or type your current email if the account has no password.
  2. Choose Send confirmation, then open the link in the new inbox.
  3. Return to Profile and check that Current shows the new address. Until confirmation, the old address stays active.
  4. If the new address is wrong or unavailable, use Cancel this change while the request is pending.

Set or change a password

  1. In Password, enter your current password when requested, then enter and confirm a new password of at least 10 characters.
  2. Choose Update password or Set password. A provider-created account can add password sign-in here.
  3. Check the confirmation. Changing a password ends other signed-in sessions while keeping this one signed in.

If saving fails

Read the error before retrying. The new email cannot belong to an existing account; the two new passwords must match. Profile changes are disabled while support is viewing the account through temporary access. Two-step verification remains separate from a password or email change.

Labels use the English interface. Available pages and actions depend on your company, plan and permissions.

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